Privacy
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This privacy statement covers the BigFilebox.com domain (www.BigFilebox.com).

This privacy policy was last updated on 03 May 2007.

If you have questions or concerns regarding this statement, you should first contact our support team via the contact form on our website at http://www.bigfilebox.com/support_notes/new.

At BigBox Software Limited, we respect and protect the privacy of our customers and those who use our websites. The following Privacy Statement provides details about how your personal information is collected and used. This privacy statement applies to the products and services that are located on the BigFilebox.com domain. We strictly adhere to the requirements of the data protection legislation in the UK.

Information Collection and Use
BigBox Software Limited is the sole owner of information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. BigBox Software Limited collects information from our users at several different points on our website.

In order to use BigBox Software Limited, companies must complete a registration process on our web site. During registration, you must provide contact information (such as name and email address) for at least one person at your company. We use this information to contact you about the services on our site in which you have expressed interest. Credit/Debit card information is also required during registration. Emails from the BigBox Software Limited Support Team may be sent in the case of important notifications. These emails will be sent only to registered account holders.

If your personally identifiable information changes, you may correct or update it by making the change in the "My Account " portion of our system. If you would like to have all of your files and personal information completely removed from our system, you may do so via the same mechanism or via the contact form on our website at http://www.bigfilebox.com/support_notes/new.

Sharing and Usage
We will never share, sell, or rent your personal information with third parties for their promotional use. Occasionally, we enter into contracts with third parties so that they can assist us in servicing you.

For example, BigBox Software Limited uses a third-party to process credit card transactions. This company is forbidden from using your personal information for any other purpose than billing your account. Additionally, BigBox Software Limited uses third-party software for web analysis to help understand the usage patterns on our web site. No personally identifiable information is included in BigBox Software Limited's web analysis.

Our third-party contracts prohibit these vendors from using any of your personal information for their own purposes, and they are required to maintain the confidentiality of the information we provide to them. We may disclose or report personal information in limited circumstances where we believe in good faith that disclosure is required under the law. For example, we may be required to disclose personal information to cooperate with regulators or law enforcement authorities, to comply with a legal process such as court order, subpoena, search warrant, or law enforcement request.

Use of Web Technologies
We use a variety of technologies on our sites. Among these are cookies; a piece of information that our websites provide to your browser when you visit our sites. Cookies allow us to verify the login status of customers using products or services linked directly with our website, track point of entry to point of registration for those users participating in our affiliate signup programs, and to track and measure the success of a particular marketing campaign. Cookies also allow us to track overall site usage and determine areas users prefer, enabling us to make your visit to our websites easier by recognising you when you return and helping to provide you with a customised experience. If you choose to disable cookies, you may still use our site; however, you may have limited access to some areas within our websites. Session cookies are cookies which are automatically deleted once you close your web browser. Session cookies are required in order to use the BigBox Software Limited application.

We do not store any personally identifiable information in cookies, however, we may use unique identifiers in cookies to help us map your usage to your User ID, which in turn ties to data in our internal databases which may include personally identifiable information. We also keep track of activity on our website via log files stored on our web servers. We collect information such as IP address, browser type and version, and pages you view. We also keep track of how you got to our site and any links you click on to leave our site. Once you leave our site, we do not track you. We use your website activity to assist us in offering you a personalized Web experience, assist you with technical support, diagnose problems with our server, administer our websites and to tailor our product and service offerings to you.

If you use our web site and then subsequently sign up for the BigBox service, we may associate your web site logs with personally identifiable information about you such as your name and contact information. This information is kept on our internal databases only and is not shared with third parties. It is used to help us better understand which parts of our web site are most effective for users.

If you use the BigFilebox service Limited application, we track your upload and download history as well as certain other pages you visit in our system log. This log is used for support purposes to help troubleshoot problems that you may have with the system and parts of the log may also be viewable by administrators for audit tracking purposes.

Testimonials
We post testimonials on our web site which may contain personally identifiable information such as a customer's name and company name. We obtain a customer's permission before posting testimonials to our web site, and customers may request that their testimonial be removed from our web site by contacting contact our support team via the contact form on our website at http://www.bigfilebox.com/support_notes/new. Requests for removal from our web site will be fulfilled within 7 business days.

Security
We take every precaution to protect the confidentiality and security of your personal information by using industry-recognised security safeguards such as firewalls, coupled with carefully developed security procedures to protect your information from loss, misuse or unauthorized alteration. When we ask for sensitive information, such as credit card numbers, we protect it through the use of encryption during transmission, such as the Secure Socket Layer (SSL) protocol.

BigBox Software Limited takes care to reinforce the importance of our website visitors' security and privacy among our employees. Our employees are required to safeguard your information and, using physical, electronic and procedural safeguards, we restrict access to personal information to those employees and agents for business purposes only. Additionally, we use internal or external resources to review the adequacy of our security procedures.

Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, link to it from our home page (www.bigfilebox.com), and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, or by email, or by means of a notice on our home page.